Careers and talent

Digital Account Executive

Contract length: Permanent
Contract type: Full Time
Location: Kingston upon Thames, London. KT2 6EF
Salary: From £25k
Applications: Send CV to careers@7dots.co.uk

About the position

We’re looking for bright, curious and organised people at the start of their careers to join our Client Services team as Digital Account Executives. You might be a recent graduate, have completed an apprenticeship, already have some early work experience, or simply be looking for your first opportunity to build a career in digital. There’s no degree requirement for this role.

We care much more about your potential, curiosity and willingness to learn. You’ll work closely with our Digital Consultants, helping them look after client relationships and accounts across a wide variety of digital work. You’ll also work alongside our Project Managers and specialists across strategy, UX, design, development, SEO and performance marketing.

This is a hands-on learning role. Initially, you’ll help make sure client accounts are organised communication is clear and actions keep moving. As your knowledge and confidence grow, we’ll help you become more involved in client conversations, understanding their businesses and challenges, contributing ideas and spotting opportunities.

We’re not expecting you to arrive as a digital expert. We are looking for someone who is genuinely interested in digital, business and people, and wants to learn how great client partnerships work.

What you'll be doing

You’ll support our Digital Consultants across client accounts and will have the opportunity to:

• Build relationships with clients and become a trusted and reliable member of their wider 7DOTS team.
• Attend client meetings, initially supporting with preparation, notes, actions and follow-ups, with the opportunity to take on more responsibility as your confidence grows.
• Help Digital Consultants understand client businesses, audiences, objectives and challenges through research and preparation.
• Support the development of briefs, proposals, presentations, scopes of work, account plans and other client documentation.
• Work closely with Project Managers and our specialist teams to make sure everyone has the information and context they need.
• Help keep accounts organised, including meeting notes, actions, documentation, roadmaps and follow-ups.
• Learn how to look beyond an initial client request and understand the wider problem or opportunity behind it.
• Develop an understanding of different areas of digital, including websites and digital experiences, UX, technology, SEO, performance marketing, data and analytics, and AI, learning how they work together to solve client problems and improve performance.
• Support reporting and help turn results and insights into clear information for clients.
• Help identify opportunities where we could improve results, solve another client problem or add further value.
• Bring your own ideas and perspective. Being junior doesn’t mean we don’t want to hear what you think.

Our ideal candidate

You don’t need a degree or previous agency experience. We’re much more interested in your attitude, potential and how you think. We’d love to hear from you if you:

• Are curious and naturally ask questions to understand how and why things work.
• Are interested in digital, technology, marketing and how businesses use them to grow and improve.
• Enjoy working with people and can see yourself building strong relationships with clients and colleagues.
• Are a confident communicator, both written and verbally.
• Are organised and take pride in following things through.
• Can manage different priorities without losing sight of the detail.
• Are comfortable asking for help and keen to learn from people with different areas of expertise.
• Enjoy solving problems rather than simply being given a list of tasks.
• Have initiative and are willing to get stuck in.
• Are interested in AI and emerging technology and curious about how they could change the way businesses and agencies work.
• Take responsibility for your work and keep your word.
• Bring positive energy and enjoy being part of a collaborative team.
• Any relevant experience is a bonus, whether that’s an internship, placement, part-time role, personal project, volunteering, university society or something else that shows us what you’re capable of.

Most importantly, we’re looking for people with the appetite to learn. We’ll help you build your knowledge of digital and develop the client, commercial and problem-solving skills that could ultimately take you into a Digital Consultant career at 7DOTS.