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Retail & eCommerce
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Rising acquisition costs in the most competitive landscape yet
Search fragmenting across Google, AI, social and marketplaces.
Winning on proposition and data, not just budget.
Why 7DOTS
Four ways we drive results
Lift conversion across the full commerce journey
- Higher conversion rate from existing traffic.
- Reduced cart abandonment and stronger checkout completion.
- Improved AOV through clearer merchandising and recommendations.
Capture demand across search, social and AI surfaces
- Visibility across SEO, GEO, paid search, paid social and shopping.
- Lower customer acquisition cost.
- A clearer view of true attribution and ROI.
Build commerce platforms designed to scale
- Faster page speed and improved Core Web Vitals.
- A platform that supports new categories, geographies and channels.
- A merchandising and content engine that marketing teams actually want to use.
Grow customer lifetime value, not just first orders
- Higher repeat purchase rate and customer lifetime value.
- Personalised journeys that respond to real behaviour, not assumptions.
- A retention engine that takes pressure off paid acquisition.
Client work
Results that speak for themselves
- Creating a new e-commerce experience
Maximised the exposure of this specialist national retailer by restructuring its paid media strategy.
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Why 7DOTS
What sets us apart
Commerce-native expertise across platforms and channels
We work across Shopify, Magento, headless and bespoke commerce stacks, and across every meaningful acquisition channel. The technology choices serve the commercial outcome, not the other way round.
A unified view of performance
We bring SEO, GEO, paid media, CRO, CRM and analytics under one team, with measurement frameworks that connect spend to revenue. Marketing leaders get a clearer picture of what is actually driving growth.
Brand and performance treated as one discipline
A strong brand reduces the cost of every click. We treat creative, content and performance as a single system, so that brand investment makes performance more efficient, not less.
Proven at both ends of the growth curve
We have scaled direct-to-consumer challengers by over 1,000% in months, and migrated heritage retailers through multi-year platform transformations. The same disciplined approach works whether you're launching or scaling.
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Close the Confidence Gap™
Ready to modernise your platform, improve performance, or unlock new growth? Let's talk.
Ready to identify where confidence is breaking down?
Book a free 5Cs Snapshot conversation with the team.